I have a customer with an IP266 card problem. The card faults and I have determined the problem is in the card. The customer has a spare, but they do not know where it came from, and it doesn't have a program in it. They also have another machine that contains a good working card. How can I copy the program from the good card to the other unit to see if it works? I have the com266 software (in German), the cable and I can communicate with the card. My concern is lack of documentation and I am afraid I will inadvertently kill the program in the good card while I am trying to work on it. Can anyone help me? I simply need coaching from someone that has used the software and to find out if pulling the program from a good unit is possible. I have all the manuals, but the software STILL scares me!